Virtual care provides patients with a convenient and easy way to see a doctor from the comfort of home. This type of visit is also known as telehealth.
You can use Virtual Urgent Care when you need non-emergency care over the weekend or holidays, when your primary care provider’s office is closed. Contact JetMED Phoenix -Virtual Urgent Care Phoenix for professional help.
Virtual Urgent Care is a real-time video appointment with a Columbia or Weill Cornell doctor through your phone, tablet or computer. It’s useful when you need to talk with a doctor for non-life-threatening medical concerns like ear infections, pink eye, or minor injuries. You can even request a visit if you are worried about a potential heart attack or stroke and want to discuss treatment options with a physician before proceeding.
To use telehealth, log into NYP Connect on your mobile device or computer and select the “Virtual Urgent Care” option. You will be prompted to fill out some basic information about yourself, and then you’ll join the virtual waiting room to wait for an available provider. Your doctor will call you when they’re ready to talk, and the video appointment will begin.
During your visit, you’ll be asked questions about your symptoms and history and the doctor will assess your condition. They may order tests, give you a prescription or provide care as needed. Afterwards, you’ll receive clear instructions and any follow-up recommendations. Depending on your insurance plan, you may be required to visit an in-person clinic for additional testing or treatments.
In the event that your physician orders a medication, you’ll be able to pick up your prescription in the convenience of your home or at a local pharmacy. You can also get your prescription electronically sent to your local pharmacy if you’re traveling. This makes it easy to stay healthy wherever your life takes you.
The cost of a virtual urgent care visit is very affordable compared to a visit to the emergency department or an office. Plus, most health plans cover telehealth services with a small co-pay or co-insurance.
As an added benefit, your virtual urgent care doctor will be able to access your health records from the NYU Langone Health system, making it easy for them to diagnose and treat you. They will also be able to determine when your symptoms require in-person evaluation at the hospital or an urgent care site. Virtual urgent care isn’t an appropriate alternative to the emergency department if you are experiencing chest pain, difficulty breathing, severe bleeding or other life-threatening conditions.
Symptom Assessment
Virtual urgent care allows patients to meet with a medical provider over the internet, rather than traveling to a traditional clinic. This type of telehealth service provides convenient and high-quality healthcare for patients, especially those in rural areas who don’t have access to nearby health care facilities. Moreover, online urgent care services are often less expensive than in-person visits, because they don’t involve the same overhead costs as physical healthcare facilities.
The first step of a VUC visit begins with a simple, free-text symptom assessment that is designed to be similar to what a patient would write in a doctor or triage nurse’s notes. Then, an artificial intelligence-based chat experience will ask the patient 10-15 of the most clinically relevant follow-up questions and provide feedback and guidance about what could be causing their symptoms as well as other health care resources available to them (whether it’s OTC medications, a home treatment plan or when to seek more urgent or emergency healthcare).
After the initial symptom assessment, the patient will be connected with a physician who will discuss the diagnosis and treatment options. The doctor will also be able to request additional tests such as blood work, X-rays or ultrasound, and will share the results with the patient via video conference. Depending on the visit’s findings, the physician may prescribe medication or recommend that the patient see an urgent care or primary care provider for further evaluation.
Once the visit is complete, the patient will receive an after-visit summary in their MyChart account and an alert sent to their doctor if there are any test results that require further review. This allows the patient to get follow-up treatment without having to call or wait for an appointment at a Geisinger office.
However, it’s important to remember that VUC cannot treat medical emergencies such as chest pain, difficulty breathing or choking, significant bleeding, stroke-related symptoms, poisoning or overdose, serious injuries or any thoughts that could cause harm to yourself or others. Patients experiencing these types of symptoms should seek immediate care in a hospital emergency department or call 911.
Treatment Plan
Virtual Urgent Care is a healthcare service that lets patients connect with medical professionals via video, phone calls or online chats. It’s a helpful tool for when you need medical help but it’s not an emergency, such as a stomachache or a fever. It helps ease pressure on hospitals and keeps you away from the risk of exposure to diseases like the flu.
To get started, download the NYP Connect app on your smartphone or desktop computer. After signing in, you will be directed to a digital waiting room. Once your appointment is scheduled, you can talk to a medical professional within the hour and receive a diagnosis and treatment plan. You will also be provided with a prescription, if necessary, for medication.
When you choose a provider from the list of board-certified Weill Cornell Medicine doctors, you can be confident in your care. The doctor will evaluate your symptoms and decide whether or not you need to come into the office for further testing. After your consultation, your visit will be sent to your electronic health record so that your regular healthcare provider has access to your medical history and can better address any concerns you may have.
Virtual care isn’t the right choice if you have a serious medical issue, such as chest pain or difficulty breathing. If you are experiencing any of these symptoms, please call 911 or seek help at a nearby emergency room. Virtual urgent care is available weekdays from 8 a.m. to 7 p.m. and weekends from 8 a.m. to 6 p.m. It is an easy, convenient way to get the healthcare you need. Please be sure to have your medical records with you when you call so that the doctor can review them during your appointment. You should also have a list of your current medications, as well as a phone number and email address that you can be reached at. You should also have a device that supports video calling, such as a smartphone or tablet. You can also use your home computer if you have a webcam.
Prescriptions
Virtual care is great for when your doctor’s office is closed or you need to see someone sooner than your primary care provider can get you in. However, please do not use this service for a life-threatening medical concern (like chest pain or difficulty breathing). If you are having those symptoms, call 911 immediately.
You’ll be able to speak with a board-certified Columbia or Weill Cornell physician via video from your smartphone, tablet or computer. We will ask you about your symptoms and provide treatment options that may include prescriptions or referrals to specialists. We can also order blood tests, x-rays and ultrasounds as needed. We also send an after-visit summary of your visit to your Epic MyChart health record and to your regular doctor, who will receive notes about your virtual urgent care visit.
If you are prescribed a medication, the provider will electronically transmit the prescription to your local pharmacy. In most cases, the medications will be ready for pickup in 24 hours. This saves you the time and hassle of having to drive or walk into the drug store. If you need to pick up a refill, the virtual healthcare provider will also be able to help with that.
In some situations, the virtual urgent care provider may determine that you need to be seen in person at a MetroHealth clinic. We will notify you if that’s the case, and we will coordinate with the clinic to ensure your visit goes as smoothly as possible.
When you use Virtual Urgent Care, your provider will have access to your Epic MyChart medical records for the most accurate diagnosis. They’ll also have a list of your previous visits and lab results to help speed up the process.
Virtual Urgent Care is available for adults and children 6-months years of age or older if located in Michigan and 18-years of age or older if outside of Michigan. There is an out-of-pocket fee to use this service based on your health insurance plan. Major credit cards are accepted including those linked to your Health Savings Account or Flexible Spending Account.